Archive for the 'Rightnow' Category

RightNow CX for Twitter Helps Companies Deliver Great Customer Experiences on …

Oracle this morning announced that it has acquired RightNow – both companies are listed on NASDAQ – for $43 per share or roughly $1.5 billion net of RightNow's cash and debt. With the acquisition, Oracle is adding a RightNow: Oracle said it would buy cloud-based customer-service company RightNow Technologies in a deal valuing the business [...]

Oracle buys RightNow, sends memo to Salesforce.com

Oracle's planned acquisition of RightNow Technologies gives the enterprise apps giant a bigger presence in SMB accounts and helps populate its planned public cloud with applications more quickly. Oracle is paying $43 a Using RightNow CX, the customer experience suite, the Boston Globe provides support to mobile and social customers whether they are on Facebook, [...]