The Hit Farm

Reed Hastings, Netflix CEO and enthusiastic Qwikster regretist, has made NYT Magazine the latest stop on his grand apology over his company's unfortunately. I've never met CEO Reed Hastings personally, but in the company's pre-public days of the late 1990s, when I was a columnist for the San Francisco Chronicle, we corresponded a few times. [...]

Great leaders, like Steve Jobs or Jeff Bezos, also focused on the long term. A version of this interview appeared in print on October 23, 2011, on page MM22 of the Sunday Magazine with the headline: REED HASTINGS KNOWS HE MESSED UP. Netflix CEO Reed Hastings was born and raised in Boston, Massachusetts, and over [...]